Blue Ridge Electric's Customer Service Department has been organized to provide our members with quality and efficient service in a wide range of areas including new services, making changes to existing service and answering questions about billing or any of the wide variety of services offered.
All Customer Service Representatives receive extension customer service training and are prepared to assist you with any inquiry or request you may have.
If you would like to speak with someone in our Customer Service Department about the services we offer, please come by any of our four office locations or call 1-800-240-3400 or contact us by email at info@blueridge.coop.
When calling to request service of any kind, other than initial contact, it is not just helpful, but more efficient, to have pertinent information on hand ready to supply to the Customer Service Representative who will handle your request. Such information includes:
- Name
- Address
- Phone Number
- Social Security Number
- Account Number
Having this information available before calling will help ensure your request is processed quickly and correctly.
In this section
 Establishing Service
Contact Blue Ridge Electric Cooperative to get your electrical service established.
Office Locations
Blue Ridge Electric Cooperative maintains four offices in our service area to better serve our members.
Schedule of Fees
Application and Delinquent fees as charged by Blue Ridge Electric for services.
Discontinuing Service
Contact our Customer Service Department if you are discontinuing your Blue Ridge Electric Cooperative service.
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Customer Service